FAQ: users and consumers

Is this service free?

Yes, it is totally cost free for consumers who are looking for services at citiservi.
We provide your data to the companies so that they may contact you and make you an offer.
The only thing we ask from you is that you use the service only if you are really interested in buying or hiring the service you specify. That is why we validate all information each time a consumer fills in our forms for the first time.

Do I need to provide a phone number, or you will send it by e-mail?

Most companies and professionals will contact you via phone, because it is the means they use most; although some of them will initially contact you by e-mail, and if they get no response, they will then phone you.
This is why we require you to give us a valid phone number.

How long will it take for the companies to contact me?

Once we validate your form and verify your data, we will send it to the companies who provide the service you need at your local area. From that moment on, it will depend on them, but the maximum estimated time is between 12 hours and 3 days, at the most.

I want to request a quote for a service which is not in your page. Can you still get it for me?

We progressively include different types of services, according to the amount of companies and professionals in the area that register in our system.